Special Offer - Christmas Web Design offer @Ksh. 9,500  with 1 Year Free Hosting & Domain name (.com or .co.ke.). It applies to all Basic packages. 

Frequently Asked Questions

Some of the most frequently asked questions and answers about website hosting and design are listed below. Have a question that's not answered here?

GENERAL QUESTIONS

Cash, Mpesa, Airtel Money, Paypal and Bank.
A down payment of 50% is required prior to any project development. Once the design is approved and ultimately completed to your satisfaction, the project balance will be due.

WEB HOSTING

Website hosting is a service that allows you to upload and store your site's HTML documents and related files on our web server. Our server then makes the files available on the Internet for viewing by the public.
We like speed as much as you and will not skimp on this. We run powerful Dell Intel Xeon systems with 32GB+ of RAM. Redundant terabyte arrays and redundant power supplies with separate power feed sources. On those servers we run 64-bit Cloud Linux specifically tailored and optimized for the fast serving of your website.
There is no account startup fee on our shared web hosting plans.
Sorry, we do not host adult websites.
Once you make changes to your domain with the registrar you purchased your domain from, the changes will take 5 minutes to 24 hours for domain propagation to occur. Domain propagation is the process of your registrar handing off the changes to your domain to ISPs, ISPs to other ISPs and so on until you see the changes reflect on your computer with your internet service provider. Some service providers update their records more often than others and receive changes faster. As a result of this, often you will not be able to get to your website by its' domain name but a friend can. Simply wait out until the changes propagate to your ISP. In the meantime we provide you an IP and temporary address in your welcome email which allow you to start working on your site immediately!
Yes! You can use PHP on your website.
Your hosting account will be renewed automatically on a yearly basis. If you have any questions about your renewal, please contact us.
Your website hosting account will be setup immediately. You will receive an email confirmation with your login and FTP information after your account is setup. You may not be able to upload files to your account for up to 24 hours due to propagation of your domain.
Yes! With your website hosting plan, you will have access to in-depth website statistics including daily visitors, monthly visitors, website referrers, search engine visitors (and the keywords they searched for to find you!), plus much more. Stats also include graphical charts, making it easy for you to see how you are doing with a quick glance.
When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth. Do you need CGI, PHP, and MYSQL functionalities? If so, select the plan that includes these features.
Yes, you can upgrade your hosting account at any time.
Transferring your website from another host can seem like a daunting process, but we're here to make the move quick and easy. First, make a backup copy of your entire website by downloading all files via your FTP program. Once your new hosting account is setup with DomainIt, you can then FTP your files into your new account. You will also need to update your domain name DNS servers so that they point to your new website location.
Please keep in mind that domain name registration or modification may take up to 48 hours to change and propagate. Files are also case-sensitive. Be sure you are uploading your content to the public_html folder and you are using the proper casing.

DOMAINS

 A domain name, a series of textual characters that identifies a specific IP address, uniquely identifies a website on the Internet. Domain names locate businesses, organizations, or other entities on the Internet. Domain names are easy to remember, easy to type alternatives to obscure URL's that you receive with free website hosting services. Using a domain name allows you to receive more visitors, less bounced emails, and the chance to make a lasting impression on the Web. A great benefit of using your domain name is that regardless of how many times you change your access provider, your Email and website address will always remain the same.
While a domain name is not necessary to have a website, it is recommended. Whether you are creating a family website or a business website, having a domain name allows your site to be more easily found and remembered.
Domain names are going at the rate of more than 200,000 a month. Registering your domain name now ensures your ownership of the domain name that may not otherwise be available when you want it. Once registered, that domain name is yours (provided that the registration and renewal fees are paid each year). You can hold onto it, use it, sell it or lease it. DomainIt will store your domain name on our servers free of charge until you are ready to do something with it.
Regardless of the extension, all domain names must follow the same character rules... You can use letters (abc), numbers (123) and dashes/hyphens (---). Spaces are not allowed and the domain can't begin or end with a dash. A little known fact is that you CAN have multiple dashes right next to each other. (e.g. domain--names.com) Opened up a few more possibilities?

WEB DESIGN

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. For most projects, we try to work within the 5-15 day time-frame.
In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via, our  secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from the Zinger team.
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance, web hosting, SEO & domain registration. We have you covered. 
It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format. If this is not possible, we can help get your information ready for use on the website. We will also provide you instructions on how to upload the material via FTP or email. 
All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. To gain maximum visibility by the search engines, we highly recommend utilizing our comprehensive SEO services. 
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway.  If the need to alter the price quote arises, we will communicate this to you before any extra work is started. I changes and/or additions are requested by the client additional costs will be agreed to. 
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need some tweaking or re-evaluation. 
All websites are built to suit, but in general terms, almost all of our websites are fully-responsive. 
Yes – we are your one stop shop providing all your web services. No more – not knowing who to call if you have problems – we can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available  to run through the procedures or answer any queries you may have.
As many as you like. From a search engines point a view – the more the better!
Yes, we would be happy to look at your existing website and give you a quote for updating it.
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